Worked Hours & Payroll

How to Fix a Forgotten Clock-In or Clock-Out

If Job Tracking is missing or wrong, correct it yourself with a simple Clock-in/Clock-out form -- no manual hour math required.

Step-by-step

  1. Open the appointment and find the affected employee on the Worked Hours card.
  2. If no time was ever tracked, you'll see a Clock-in/Clock-out/Reason form directly -- enter the actual times worked and a short reason (e.g. "forgot to clock in"), then Save Worked Time.
  3. If a time was already tracked but is wrong, click "Correct Time" to open the same Clock-in/Clock-out/Reason form, pre-filled with the original tracked times.
  4. SFT calculates the payable duration automatically from the times you enter -- you never calculate decimal hours yourself.
  5. Saving updates that employee's worked time everywhere it's used, including Weekly Worked Hours, and never changes the employee's own original tracked timestamps.

Related guides

Job Tracking
How Employees Start and Complete a Job
Employees tap Start Job when they begin and Complete Job when they finish, which records the exact worked time automatically.
Worked Hours & Payroll
How to Review Unusual Worked Time
SFT flags a worked time that looks off compared to the schedule or a coworker's time on the same job, so you can review it before payroll.
Worked Hours & Payroll
How Weekly Worked Hours Helps Prepare Payroll
See each employee's total worked hours for a date range, with a review count so you know which totals still need a look before you run payroll.